WORDPRESS WEBSITE CARE

Is your company's website at risk?

Your website is an essential part of your business. It helps you to attract customers, convert them to leads and create more profit for you. Are you looking after it carefully enough?

WordPress Website Care Plans

Like all software WordPress requires regular updates, upgrades and security patches. Much like the regular software updates Apple, Microsoft and Android release for our desktop, tablet or smartphone devices. If you don't update software, you run the risk of problems occurring. For a website, this can be quite serious as it can lead to websites being hacked, stolen data and exploits.

Do you have enough WordPress experience to look after your own website? Most business owners do not. Thankfully,  companies just like ours are able to assist you with your website and bring you greater peace of mind.

Why do you need to keep WordPress up to date?

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BETTER PERFORMANCE

WordPress is always releasing software updates which actively improve website speed and server performance. Faster loading times will please your visitors and gain you Google Points as well.

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BETTER SECURITY

Keeping your WordPress website secured and up to date also protects it from unwanted interference and / or potential cyber security threats. Hacked websites can be expensive things to fix!

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BETTER FOR GOOGLE

All the search engines (like good old Google) love a regularly updated website full of rich nutritious digital data to feed on. Ask us to schedule in some Creative Time™ for you each month.

We're here to help your business grow

Our WordPress Care Plans works like a regular FULL SERVICE for your WordPress website. It keeps everything secure.

More importantly, having a Care Plan for your website will help your business to flourish and grow. When you hand over the "busy work" of updating your website, keeping it secure and making sure that everything is working as anticipated, you free up time.

You and your team can use this extra time to focus on the tasks that are most important in your business, whilst being comfortable in the knowledge that your website is in safe hands.

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Choose Your WordPress Care Plan

We ensure your website continues to drive attention and customers into your business while you get on with running your business instead. We perform a regular series of security and maintenance tasks on your website to make sure everything is working perfectly. We can also do content updates and other admin housekeeping tasks. We can even create new content for you too.

SILVER

JUST TECHNICAL

ALL SYSTEM UPGRADES

ALL PLUGIN UPGRADES

ALL SECURITY UPDATES

MALWARE SCANNING

FULL WEEKLY BACKUPS

£65 / mo

PAYG
min 3 months*

GOLD

+ MORE CREATIVE +

(INC ALL SILVER PLAN SUPPORT)

60 MINS SITE EDITS PER MONTH

(no rollover)

YOU SEND US YOUR CONTENT

WE LOAD IT IN + LAY IT OUT

£154 / mo

PAYG
min 3 months*

*No Binding Contracts.
Cancel anytime after 3rd month

PLATINUM

DIGITAL CONSULTING

(INC ALL SILVER AND GOLD)

Monthly Strategy Session / Skype

PERFORMANCE REVIEW

ANALYTICS

NEW ACTIONS TO TAKE

£595 / mo

PAYG
min 3 months*
.

By Application Only

We're only interested in working with clients who truly understand the value their website adds to their business. Hence we have made our website care plans available By Application only. This service is designed to offer you peace of mind and the assurance that you have a skilled partner by your side. Use the Contact Form below to see if you qualify.

APPLY NOW


Enjoy extra PEACE OF MIND knowing your website is being looked after correctly.

Free yourself up to FOCUS on things you'd much rather be doing instead.

Like GROWING your business...

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Kind words from our clients

You fixed a number of complicated technical hosting + security + theme issues on my WordPress website. Result being locked-down tight security and improved usability across all devices. Great service with superb results.

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Neil Hind

⭐️⭐️⭐️⭐️⭐️

Thanks very much for sorting out all the technical blips and glitches on my WordPress website. Nice to know we are now totally on track with security and that my WP system software is being kept completely up to date.

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Adam Whone Violins

⭐️⭐️⭐️⭐️⭐️

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A word about HACKERS and internet security

According to Google's latest security stats, over 20k websites get hacked weekly (!) with over 30% of these being WordPress websites. As you know Prevention is easier than Cure, so it's always better to secure a site - to prevent an attack - than to spend a lot of money and time trying to recover your data after an attack. Not to mention the situation when your clients' data gets stolen.

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All software is vulnerable

For reasons of security and compatibility ALL software needs updating regularly. Fact. More and more websites are attacked and hacked, including the big players like Facebook and the BBC as well as millions of small businesses everyday. It's the nature of the world we live in and unfortunately websites are an easy target. This concerns your own website's WordPress core files and plugins.

The DIY approach (!)

Keeping a WordPress website up to date, backed up and secure can be VERY time consuming. You'll also need to keep an eye on all the upcoming security risks like we do. Not ideal, especially if it pulls you away from The Day Job: growing your business and building great relationships with your customers and managing your staff. Don't you have enough to do already?

10 years of WordPress experience

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We've been developing WordPress websites for more than TEN YEARS now. This website plus every one of our client websites (and all our other business websites) use WordPress software just like you. We really love WordPress! So we're in the very best position to keep Your WordPress Website safe, secure, fully optimised and open for business around the clock...

A WORDPRESS CARE PLAN helps to remove the stress and strain of you having to manage and maintain your website all by yourself as well as keeping your site protected from any new security threats. Like any kind of modern insurance (eg. home, car, travel, health..) it helps to provide you with essential PEACE OF MIND knowing your website is being constantly updated, monitored, secured and therefore always available for your customers and other stakeholders to find you (all present and correct) online.

Create some extra time for yourself

A WordPress Care Plan is like a regular SERVICE for your car. It keeps your website secure, maintained and up-to-date. More importantly, having a Care Plan for your website will help your business to flourish and grow.

When you hand over the "busy work" of updating your website, keeping it secure and making sure that everything is working as anticipated, you free up time.

You can use this extra time to focus on the tasks that are most important in your business or even treat yourself to a little time off confident in the knowledge that your website is in safe hands.

WORDPRESS HEALTH CHECKS

If you built your own WordPress website or it was built by a freelance web designer (like this fellow here) or another agency we'll have to spend time some Quality Time analysing its structure, security, theme, plugins (and their configurations) before we can accept you onto one of our plans.

Frequently Asked Questions

Which plan is best for me?

Most people choose the GOLD PLAN

  1. It keeps your site software monitored, safe and secure
  2. We do any small website changes for you (every month) so you don't have to do this yourself

The SILVER PLAN is for WordPress software + security + plugin + theme updates alone. Great if you're happy working on website content. A lot of people are!

If you require regular consultations to help you develop a solid Digital Marketing Strategy (plus WordPress technical support) try our PLATINUM PLAN

Aren't updates covered by Hosting?

No. As the name suggests, "WEB HOSTING" is just that and very little more. So unless you've already made arrangements with your website developer or hosting providers, YOU are responsible for preparing and executing all your website's database backups, security updates, theme + plugin upgrades, functionality checks etc. It's your job.

If you fail to do this you are:

1) putting own your site at risk,
2) risking the security / wellbeing of other all the other websites on
the (shared) hosting platform you are probably using

What if my site breaks down at the weekend?

We've been developing, publishing, hosting and supporting client websites for more than 10 years now.

In all that time we've found that most problems can be remedied within / during normal office hours, these being Monday to Friday 9am to 5pm weekdays excluding National Holidays.

However, if you feel your website might encounter problems which cannot wait until normal working hours to be fixed, Out of Hours Assistance Credits can be purchased in blocks of 3 hours minimum in advance. It's there if you need it.

More details on application

I built my own website. Can you help?

Yes. Whilst these plans were originally designed for existing clients enjoying bespoke websites we have created for them in-house, we always welcome new clients seeking to establish a long term relationship with us, subject an initial WORDPRESS HEALTH CHECK as detailed below.

What happens when I sign up?

We take a look at your website and we'll be back in touch with you about it within the next 24 hours. If your website was built by someone else you must purchase a WORDPRESS HEALTH CHECK (as detailed below) before we take your website onboard.

Do not send us your wordpress admin dashboard logins until we ask for them

What if I get Hacked?

Prevention is Always Better than Cure

ADVANCED SECURITY MEASURES

Hardened site security is the very first thing we attend to on any new Support Plan contract. This acts like a permanent police road block. Sealing off each hacking route.

ABOUT WORDPRESS CODE

Your WordPress website is a very sophisticated bit of kit, using secure, state of the art Open Source software which (much like the Web itself) is constantly evolving as new technologies are adopted and enter the mainstream. Because WordPress releases security updates quite regularly they need to be actioned without delay.

ABOUT THIRD PARTY PLUGINS

As well as using free Open Source code, a WordPress website will often leverage 3rd Party "plugins" which help to provide it with extra functionality like SEO management tools, webforms, eCommerce scripts with social media integrations, for example. These plugins are nearly always developed (and maintained) by 3rd Party developers.

Whilst WordPress as an organisation requires its authorised plugin authors to always keep their own work secure, you must always pay particular attention to the plugins you add to your website, especially when you are adding them from sources outside the official WordPress depository. Better quality, more advanced "premium" WordPress plugins require paid support provided by their creators.

WHAT WE DON'T DO

Even if you are on one of our plans we cannot promise that your WordPress website will never be hacked. We didn't write its Open Source Code nor did  we develop the Plugin it uses.

We don't manage Third Party plugin developers's security update schedules. So we cannot be held responsible if one of the above elements causes your site to be hacked (or to breaks)  because of something it's OS originators have overlooked.

WHAT WE PROMISE TO DO

If your website does encounter a serious problem, you can count on us to try and fix it for you. We promise you that we will do everything in our power to ensure your website's software is fully monitored, kept up to date and safely maintained at all times. We can also rectify and restore your damaged website from our weekly backups if required.

Can I cancel my plan at any time?

We have a minimum 3 month term is all. After that you're as free as a bird. Much as we'd hate to see you go but (for whatever reason you have) we don’t want to lock you in. You can request a service cancellation at any time by giving us 30 days notice. Simply email support@aubecreative.co.uk

Your CARE PLAN will continue until the end of your last paid billing period.


Why should I trust you to look after my WordPress website?

We're an established WordPress agency, founded in 2008. We have over a decade of WordPress Web Design experience for Start-Ups and SMEs like you. We also provide Web Design Strategy, SEO, WordPress CMS Training and WordPress Technical Support. Our friendly team is ready to assist you.

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Aube Creative provides unique WordPress Web Design Solutions in the South East, London, Yorkshire and the North East of England. We've been working in the WordPress Web Design space for over ten years now. We also power EaziWP, a terrific little WordPress Video Training Course for total beginners. 

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